Warranty

We stand by every Batch.

Register & Submit Claims

• Register your bike. We’ll cover defects in materials or workmanship under the terms outlined below.
• Submit a warranty claim online, or call 833-789-8899.

What's Covered

• Frames & Steel Fork: Lifetime for original owner
• All Other Parts & Accessories: 1 year
• E-Bike Components:
  • Frame & Fork: Lifetime
  • Motor & Controller: 2 years
  • Battery: 2 years or 500 full charge cycles
  • All other parts: 2 years

Note: E-bike motor and battery claims are handled directly by Bosch. Contact Bosch support.

What's Not Covered

• Improper assembly or maintenance
• Modifications or motor kits
• Stunt riding or racing
• Wear-and-tear or cosmetic damage
• Non-recreational or rental use

Questions? Email info@batchbicycles.com anytime.